Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

We are aware of an incident where there is degraded performance throughout the application.

This incident is currently being investigated to determine the root cause of the issue. We will continue to provide updates along the way.

We apologise for this disruption to your service.

Began at:

Affected components
  • UK
    • Channels
      • Amazon
        • FBA
        • FBM
      • BigCommerce
      • eBay
      • Etsy
      • Magento
      • Vend
      • Shopify
      • Walmart
      • WooCommerce
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • Royal Mail
      • UPS
      • USPS
    • Platforms
      • Veeqo App
      • Reporting
      • Support Messenger