UPS unavailable on Buy Shipping in NA

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Rhiannon Thomas
Recovering

We have now implemented a solution and are currently monitoring for completeness. Updates will be provided once a full service has been restored. Again, we deeply apologise for this disruption.

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Mircea
Identified

We have been able to identify the cause of this incident which and are currently working towards finding an appropriate resolution. We will continue to provide updates here every hour or less until full service has been restored. Again, we deeply apologise for this disruption.

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Mircea
Investigating

We are aware of a critical incident regarding the use of UPS Buy Shipping that may be affecting some of our Sellers. This incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every hour until the incident has been resolved. We apologise for this disruption to your service

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Mircea
Began at:

Affected components
  • UK
    • Channels
      • Amazon
        • FBA
        • FBM
      • BigCommerce
      • eBay
      • Etsy
      • Magento
      • Vend
      • Shopify
      • Walmart
      • WooCommerce
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • Royal Mail
      • UPS
      • USPS
    • Platforms
      • Veeqo App
      • Reporting
      • Support Messenger