Unable to get rates for DPD shipments

Resolved
Resolved

This issue should now be resolved and you should be able to see rates for DPD as a carrier option.

If you are still having problems with this please just get in touch with us through the Support messenger. We would like to offer our apologies again for any inconvenience this issue caused.

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Gareth Way
Updated

The team are continuing to investigate this issue. Apologies for the continued inconvenience this issue maybe causing.

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Gareth Way
Investigating

We are aware of an incident where UK users are facing an issue when trying to get rates for DPD shipments.

This incident is currently being investigated to determine the root cause of the issue.

We apologise for this disruption to your service.

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Gareth Way
Began at:

Affected components
  • UK
    • Channels
      • Amazon
        • FBA
        • FBM
      • BigCommerce
      • eBay
      • Etsy
      • Magento
      • Vend
      • Shopify
      • Walmart
      • WooCommerce
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • Royal Mail
      • UPS
      • USPS
    • Platforms
      • Veeqo App
      • Reporting
      • Support Messenger