Buy Shipping outage - No rates available

Resolved
Resolved

We are confident that the solution has resolved the issue. This will conclude the updates to the status page regarding this outage. We greatly apologise for the inconvenience this has caused you.

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Mircea
Recovering

A solution has been implemented, and we are currently monitoring for completeness. Updates will continue until service is fully restored, and the incident has been considered resolved.

Investigating

We are aware of a critical incident that may be affecting our Sellers who are using Buy Shipping. This incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here until the incident has been resolved. We apologize for this disruption to your service.

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Mircea
Began at:

Affected components
  • UK
    • Channels
      • Amazon
        • FBA
        • FBM
      • BigCommerce
      • eBay
      • Etsy
      • Magento
      • Vend
      • Shopify
      • Walmart
      • WooCommerce
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • Royal Mail
      • UPS
      • USPS
    • Platforms
      • Veeqo App
      • Reporting
      • Support Messenger