Incident with order status updates and tracking not pushing to remote stores

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Sindiso Sibanda
Recovering

We've fixed the core issue, and can see that things are recovering.

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Sindiso Sibanda
Investigating

Currently, some of our sellers may experience issues with new order statuses not reflecting on their remote stores after they have been shipped within Veeqo.

The issue has been reported to our development team, who are currently investigating.

We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.

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Sindiso Sibanda
Began at:

Affected components
  • UK
    • Channels
      • Amazon
        • FBA
        • FBM
      • BigCommerce
      • eBay
      • Etsy
      • Magento
      • Vend
      • Shopify
      • Walmart
      • WooCommerce
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • Royal Mail
      • UPS
      • USPS
    • Platforms
      • Veeqo App
      • Reporting
      • Support Messenger
  • US
    • Channels
      • Amazon
        • FBA
        • FBM
      • BigCommerce
      • eBay
      • Etsy
      • Magento
      • Vend
      • Shopify
      • Walmart
      • WooCommerce
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • UPS
      • USPS
    • Platforms
      • Veeqo App
      • Reporting
      • Support Messenger