Incident with FedEx and DHL rates not available

Resolved
Resolved

The issue has been resolved now and sellers should start seeing FedEx and DHL rates once again. Thank you for your patience.

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Samuel Fuller
Identified

Our engineers have identified the issue and have rolled out a fix.

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Samuel Fuller
Updated

We are now aware of an issue where some sellers cannot see rates from DHL.

Our engineers are continuing to look into the issue.

Please continue to check back for any updates.

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Samuel Fuller
Investigating

Currently, some of our sellers may experience issues with FedEx rates not being available on Veeqo.

This issue has been reported to our development team, who are currently investigating.

Please check below for updates. Thank you for your patience.

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Samuel Fuller
Began at:

Affected components
  • US
    • Carriers
      • DHL
      • FedEx