Incident with Printing Documents and Order Processing

Resolved
Resolved

We're pleased to confirm that the issues affecting printing and order processing have now been fully resolved. Our development team has completed necessary fixes and all services are operating normally, please contact us if you need assistance in retrieving labels.

Thank you for your patience while we worked to resolve this matter. We understand the impact this has had on your business operations and sincerely apologize for any disruption to your business today. We truly appreciate your understanding.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Investigating

Currently, some of our sellers may experience issues with printing documents and processing orders on Veeqo.

The issue has been reported to our development team, who are currently investigating.

We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.

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Tinotenda Pesanai
Began at:

Affected components
  • UK
    • Platforms
      • Veeqo App
  • US
    • Platforms
      • Veeqo App