Incident with International Shipments

Resolved
Resolved

Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

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Investigating

Currently, some of our sellers may experience issues with shipping international orders receiving the following error message: "Order address is blocked."

The issue has been reported to our development team, who are currently investigating.

We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.

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Began at:

Affected components
  • UK
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • Royal Mail
      • UPS
      • USPS