Incident with Order and Product Syncing

Resolved
Resolved

Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

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Investigating

We're currently aware of an issue affecting Order and Product syncing for Magento, WooCommerce, and OpenCart channels, caused by a disruption with a third-party service.

This issue has been reported to our development team, who are currently investigating.

Please check below for updates. Thank you for your patience.

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Began at:

Affected components
  • UK
    • Channels
      • Amazon
        • FBA
        • FBM
      • BigCommerce
      • eBay
      • Etsy
      • Magento
      • Vend
      • Shopify
      • TikTok
      • Walmart
      • WooCommerce
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • Royal Mail
      • UPS
      • USPS
    • Platforms
      • Veeqo App
      • Reporting
      • Support Messenger
  • US
    • Channels
      • Magento
      • WooCommerce