Issue when creating shipments

We've now resolved the incident. Thanks for your patience.

We have implemented a solution and are currently monitoring for completeness. Updates will continue until service is fully restored and the incident has be considered resolved.

We are currently experiencing an issue where sellers are seeing an error when creating a shipment:
"Shipment not created. There was a problem creating the shipment"

This incident is currently being investigated to determine the root cause of the issue. Status and updates will continue until the incident has been resolved.

We deeply apologise for this disruption to your service.