Incident with USPS Scan forms, some orders not appearing as expected

Resolved
Resolved

Good news - we have now made some changes and USPS Scan forms should now appear as expected.

We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

Avatar for Sebastian Vargas
Sebastian Vargas
Investigating

Currently, some of our sellers may experience issues with some of their orders not appearing on their USPS Scan forms after trying to generate them.

The issue has been reported to our development team, who are currently investigating.

We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.

Avatar for Sebastian Vargas
Sebastian Vargas
Began at:

Affected components
  • US
    • Carriers
      • USPS