Incident with our UK sellers generating Evri shipping labels.

Recovering
Recovering

We can see the core issue is fixed, and are waiting for things to recover.

Avatar for Alex Morris
Alex Morris
Investigating

Currently, some of our sellers may experience issues with generating Evri shipping labels. Sellers may experience labels being generated as a blank PDF with a red error message that contains "This is unexpected!".

This issue has been reported to our development team, who are currently investigating.

Please check below for updates. Thank you for your patience.

Avatar for Alex Morris
Alex Morris
Began at:

Affected components
  • UK
    • Carriers
      • Evri