Incident with DHL international labels purchases failing with UI error "InternalServiceFailureException"

Recovering
Recovering

We've fixed the core issue, and are waiting for things to recover.

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Investigating

Currently, some of our sellers may experience issues with DHL international labels purchases failing with UI error "InternalServiceFailureException"

The issue has been reported to our development team, who are currently investigating.

We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.

Avatar for Sebastian Vargas
Sebastian Vargas
Began at:

Affected components
  • US
    • Carriers
      • DHL