Issue with email deliverability

Resolved
Resolved
After 2 hours and 34 minutes

We've now resolved the incident and the backlog of emails has been processed. Thanks for your patience.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 2 hours and 10 minutes

We are still working on the issue as a priority and hope to get it resolved as soon as possible.

Identified

We're currently experiencing an issue with email deliverability on the platform that affects the following: - in-app notification emails - order confirmation emails - shipment confirmation emails

We are hoping to resolve the issue as soon as possible.

Began at: