Incident with delays on reports and VPA updating

Resolved
Resolved

We've now resolved the incident once again. Apologies for any inconvenience this issue may have caused and the team are taking extra measures to prevent this from happening again.

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Gareth Way
Identified

Unfortunately the issue with delays on reports and VPA updating is reoccurring. We will provide updates as they are available.

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Gareth Way
Resolved

We've now resolved the incident. Thanks for your patience and apologies for any inconvenience this issue may have caused.

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Gareth Way
Identified

The team are continuing to work on this issue and we expect a resolution within the next couple of days. We appreciate your patience whilst this issue is resolved.

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Gareth Way
Identified

We are currently still working to resolve this issue, and will continue to provide updates when possible

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Sindiso Sibanda
Identified

Currently, some of our sellers may experience issues with daily sales report updates taking longer than expected to reflect. The issue has been reported to our development team, who are currently investigating.

We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.

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Sindiso Sibanda
Began at:

Affected components
  • UK
    • Platforms
      • Reporting
  • US
    • Platforms
      • Reporting