Incident with Veeqo being unavailable

The issues that Veeqo experienced caused by the AWS outage have now been resolved so Veeqo should be behaving as expected. Thank you for your patience with us as this issue was resolved and if you have any further problems please get in touch with our support team.

The issues that Veeqo experienced caused by the AWS outage have now been resolved so Veeqo should be behaving as expected. Thank you for your patience with us as this issue was resolved and if you have any further problems please get in touch with our support team.

Veeqo continues to recover however please note there might be delays in orders and inventory syncing. The Veeqo team are continuing to monitor the situation and we'll keep updating the status page.

If you do see any problems with Veeqo, please connect with our support team and ask to speak to a human agent.

We'll provide another update at 15:00 BST.

The Veeqo application is now in the process of recovering so should be accessible once again - however please note there might be delays in orders and inventory syncing. The Veeqo team are continuing to monitor the situation and we'll keep updating the status page.

We'll provide the next update in 1 hour (13:30 BST).

Amazon Web Services are still in the process of recovering - but unfortunately we're not able to bring Veeqo up yet as we are still waiting for some internal services to be available which are required for Veeqo to function.

We'll provide a further update in 45 minutes (12:30 BST).

Amazon Web Services are in the progress of recovering so we expect Veeqo to start recovering shortly.

We'll provide a further update in 30 minutes (11:45 BST).

The issue is still ongoing with the team working hard alongside the Amazon Web Services teams to get this addressed.

We'll provide a further update in 30 minutes. (11:15 BST) or earlier if there is any updates.

The team are continuing to work with Amazon Web Service teams to understand how they are resolving this issue and any ETA for when the issue will be solved.

We'll provide a further update in 45 minutes (10:45 BST) or earlier if there is any updates.

The team are continuing to work on resolving this issue but have identified that the issue is being caused by an outage with Amazon Web Services. We are working with them to get this issue resolved.

We'll provide a further update in 30 minutes (10:00 BST).

The team are continuing to investigate and resolve the issue as soon as possible. We will provide a further update in 40 minutes (09:30 BST.)

Currently, Veeqo is experiencing an unexpected outage meaning the application is not accessible - including the ability to contact our support team.

The issue has been reported to our development team, who are currently investigating.

We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.