Incident with document printing

We've now resolved the incident. Thanks for your patience.

We've fixed the core issue, and are waiting for things to recover.

Our team is still working to resolve this issue. We know how frustrating this is and we're working as quickly as we can.

We'll share another update in the next hour, or sooner if there's significant progress.

We've confirmed there is a problem, we're working to resolve it.

We will provide further updates at 13:30.

Currently, some of our sellers may experience issues with document printing.

The issue has been reported to our development team, who are currently investigating.

We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.