Incident with 2FA authentication process

Investigating
Investigating

Currently, some of our sellers may experience issues with the 2FA authentication process, where the 6-digit verification code email is not being received during login. This can prevent access to your Veeqo account even after requesting the code multiple times.

The issue has been reported to our development team, who are currently investigating.

If you sign in to Veeqo using your Amazon account, you can manage two-step verification directly through your Amazon account settings as an alternative.

We're sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.

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Began at:

Affected components
  • UK
    • Platforms
      • Veeqo App
  • US
    • Platforms
      • Veeqo App