Incident with sellers being unable to purchase UPS Labels
We've fixed the core issue, and are waiting for things to recover.
This issue is still being worked on by our Amazon BuyShipping teams. We will provide another update once more within the hour.
This issue is still being worked on. Amazon BuyShipping teams are currently engaging UPS. We will provide an update once more within the hour
Our Engineering team is still working on this issue, and we will provide another update within the hour
Currently, some of our sellers may experience issues with purchasing UPS labels via BuyShipping, with the following error being provided: "Invalid input.: LXS InvalidRequest with error code INVALID_SHIPPER ACCOUNT". With some sellers receiving an email notification from UPS upon observing this error message.
The issue has been reported to our development team, who are currently investigating.
We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.
Please check below for updates. Thank you for your patience.
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US
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Carriers
- UPS
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Carriers
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