Incident with Order Processing & Shipping Services

Our systems should behave as expected now, but we will keep an eye on our metrics.

Please, keep contacting us if you still have issues. We will provide the next update tomorrow.

Thank you for you patience!

Our database systems are now recovering. If you purchased any shipping labels during the incident, these should now have printed successfully. Our team is monitoring the recovery closely.

Please contact us if you experience any issues with retrieving labels. We will provide another update once all services are fully restored.

Our developers are still working on fixing this issue - labels purchased should start printing within the next one hour.

As a reminder, if you need to print Amazon orders please do this within Seller Central.

Thank you for your patience.

We are still facing problems with printing jobs and fulfillment workflow. Our developers are still working on this, we will provide further updates.

If you need to print labels for Amazon orders please do this within Seller Central.

Thank you for your patience.

We've confirmed there is a problem, we're working to resolve it.

Currently, some of our sellers may experience issues with printing, shipping, and order processing due to system delays. Sellers might see various error messages including connection timeouts or service unavailability notifications.

The issue has been reported to our development team, who are currently investigating.

We're sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.