Issue with 'No Rates' when UK Sellers are trying to ship

Resolved
Resolved

This issue is now resolved. Thank you for your patience.

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Samuel Fuller
Recovering

This incident is now in the process of recovering - if you are still experiencing issues with this please get in touch with our Support Team.

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Gareth Way
Investigating

We are aware of an incident where UK sellers are facing an issue with no rates being returned.

This incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here until the incident has been resolved.

We apologise for this disruption to your service.

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Gareth Way
Began at:

Affected components
  • UK
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • UPS
      • USPS