Incident with UPS Own-Account Shipping Rates

Investigating
Investigating

Currently, some of our sellers may experience issues with UPS own-account shipping rates due to the following error: "All UPS accounts are returning identical rates instead of account-specific negotiated pricing".

This issue has been reported to our development team, who are currently investigating.

Please check below for updates. Thank you for your patience.

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Began at:

Affected components
  • US
    • Carriers
      • UPS