Error retrieving shipping services

Resolved
Resolved
After 2 hours and 24 minutes

We've now resolved the incident and shipping services are operating as usual. Thanks for your patience.

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Recovering
After 1 hour and 22 minutes

Our hosting provider has shared the following update:

Engineers have identified the cause of the issues and mitigated the impact. We are monitoring the situation to fully resolve this incident.

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Investigating

We are experiencing a global issue with retrieving shipping services for the following shipping carriers: DHL DPD DPD Local Amazon Shipping DX Parcelforce Yodel APC MyHermes

Our engineers have identified that this is due to an issue with our hosting provider. We will share regular updates.

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Began at: