Incident with unable to fetch shipping rates for all carriers.

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Alex Morris
Identified

We've confirmed there is a problem, we're working to resolve it.

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Alex Morris
Investigating

Currently, some of our sellers may experience issues with fetching shipping rates across all carriers.

The issue has been reported to our development team, who are currently investigating.

We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution.

Please check below for updates. Thank you for your patience.

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Alex Morris
Began at:

Affected components
  • UK
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • Royal Mail
      • UPS
      • USPS