Resolved

The Veeqo application is now working as expected. If you encounter any further issues related to this please just get in touch with the team.

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Gareth Way
Updated

Full application functionality has now been restored. Updates related to your channels and inventory will be automatically pulled into Veeqo but there will still be a small delay in this process whilst the system continues to recover.

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Gareth Way
Recovering

The team have been able to identify the issue that caused this outage and the Veeqo application should be accessible once again. Whilst the application is accessible some functionality (such as bulk shipping and printing) are still recovering but the team are continuing to work on this.

Updates related to your channels and inventory will be automatically pulled into Veeqo but there might be a small delay in this process.

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Gareth Way
Updated

The team are continuing to work on this issue - with the application in 'maintenance mode' whilst we continue to investigate.

We'd like to offer our apologies for any inconvenience this issue is causing.

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Gareth Way
Updated

The Veeqo team are continuing to investigate this incident. Please note that whilst some users might be able to access the Veeqo application, they may still not be able to get rates or access certain functionality within the application.

Some users may also see that the Veeqo application is now in maintenance mode.

We'll continue to provide updates on this issue.

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Gareth Way
Investigating

We are aware of an incident where sellers are facing an issue with the Veeqo app being inaccessible.

This incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every hour until the incident has been resolved.

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Gareth Way
Began at:

Affected components
  • UK
    • Channels
      • Amazon
        • FBA
        • FBM
      • BigCommerce
      • eBay
      • Etsy
      • Magento
      • Vend
      • Shopify
      • Walmart
      • WooCommerce
    • Carriers
      • Amazon Shipping
      • DHL
      • DPD
      • Evri
      • FedEx
      • Royal Mail
      • UPS
      • USPS
    • Platforms
      • Veeqo App
      • Reporting
      • Support Messenger